Dear Valued Customers,

In anticipation of the upcoming Black Friday and Cyber Monday shopping events, we would like to inform you of adjustments to our processing and shipping timelines during this peak period. Please take a moment to review the following addendum, which supersedes all other shipping times previously listed on our website.

Processing and Shipping Delays:

Due to the unprecedented demand expected during the Black Friday and Cyber Monday sales, processing and shipping times may be extended. We want to be transparent about potential delays and ask for your understanding as we work diligently to fulfill a significantly higher volume of orders.

Superseding Previous Shipping Times:

This addendum supersedes all other shipping times mentioned on our website. While we always strive to provide accurate estimates, the nature of these special events necessitates a temporary adjustment to our standard timelines. We appreciate your flexibility and understanding as we navigate this busy period.

Communication and Tracking:

To keep you informed about the status of your order, we will send regular updates via email. Additionally, you can track the progress of your shipment using the provided tracking information once your package is dispatched.

Customer Support:

Our customer support team remains dedicated to assisting you. Should you have any questions or concerns, please do not hesitate to contact us at [customer support email or phone number].

Returns and Exchanges:

If you encounter any issues with your order, our standard return and exchange policies remain applicable. We are committed to resolving any concerns promptly to ensure your satisfaction.

Thank you for visiting Hair Like Maggie, your trusted source for high-quality hair human hair products. At Hair Like Maggie, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website or interact with our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information from you, including:

• Personal Information:
  • Contact Information: This includes your name, email address, mailing address, and phone number, which may be collected when you create an account, place an order, or contact us for support.
• Payment Information:
  • We collect payment information such as credit card details or other payment methods when you make a purchase on our website. Please note that we do not store your full payment information on our servers; it is securely processed by our payment service providers.
• Order Information:
  • We gather data related to your orders, including products purchased, order history, and shipping details.
• Communication Data:
  • We may record your communications with us, including emails, messages, and customer support inquiries, to improve our services and address your concerns.

2. How We Use Your Information

We use the information collected for the following purposes:

• Providing Services: To fulfill your orders, process payments, and deliver products to you.
• Customer Support: To respond to your inquiries, requests, and resolve any issues.
• Communication: To send you order updates, promotions, newsletters, and other relevant information with your consent.
• Analytics and Improvement: To analyze website performance, improve our products and services, and enhance your shopping experience.

3. Data Security

We take data security seriously and implement appropriate measures to safeguard your information. Hair Like Maggie uses industry-standard security protocols to protect your data from unauthorized access, disclosure, alteration, or destruction.

4. Sharing Your Information

We do not share your personal information with third parties outside of Hair Like Maggie, except in the following cases:

• With your explicit consent.
• To comply with legal obligations, such as responding to legal requests and preventing fraud.
• In the event of a merger, acquisition, or sale of assets, where your information may be transferred to the new entity.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
• Opt-out: You can opt out of marketing communications at any time.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Hair Like Maggie

hairlikemaggie@gmail.com

Thank you for trusting Hair Like Maggie with your personal information. We are committed to providing a safe and enjoyable shopping experience for our valued customers.

At Hair Like Maggie, we take pride in offering high-quality, customized hair human hair products that cater to our customers' unique needs and preferences. Our Ready To Wear wigs are no exception, as they are meticulously crafted to order, ensuring they match your desired style, color, and length perfectly. However, this level of customization comes with certain limitations, particularly when it comes to returns and exchanges.

At Hair Like Maggie, we specialize in crafting unique and customized "Ready To Wear" wigs to meet your specific preferences. We want to provide you with the best experience possible when ordering these custom items, so please take note of the following policy:

Processing Time

Please allow 2-4 business days for processing. We understand the importance of a smooth and efficient order processing, and this timeframe ensures that your order is processed accurately and promptly. My Stylist Got Me wigs ship a bit faster than Ready To Wear

Customization Process

We take pride in customizing our "Ready To Wear" wigs as ordered. Each wig is meticulously crafted to match your desired style, color, and length. This personalized approach ensures that you receive a wig that aligns with your unique preferences and needs.

Shipping Priority

Once your custom "Ready To Wear" wig is crafted and ready for shipment, we prioritize the shipping process to get it to you as quickly as possible. We use priority shipping methods to ensure that your order reaches you in a timely manner.

If you have any questions or require further information about our Custom Item Policy, please don't hesitate to contact us at hairlikemaggie@gmail.com. We are dedicated to providing you with the highest quality products and a seamless shopping experience.

Why We Can't Accept Returns or Exchanges for Ready To Wear Wigs

1. Tailored to Your Specifications: Unlike "My Stylist Got Me" products, our Ready To Wear wigs are not mass-produced. Each one is carefully customized to your specific requirements, which may include the choice of hair type, length, color, and cap construction. This personalized approach ensures you receive a wig that aligns with your unique preferences.
2. Hygiene and Safety: We prioritize the health and safety of our customers. Once a Ready To Wear wig has been customized for you, it cannot be resold to another customer due to hygiene and safety concerns. We maintain strict quality control standards to guarantee that our products are brand new and untouched by others.
3. Quality Assurance: Our commitment to delivering top-notch products means that we thoroughly inspect every Ready To Wear wig before it leaves our facilities. This quality control process ensures that your wig meets our high standards and is free from any defects.
4. Variations in Display: Please note that the colors and textures of wigs may appear slightly different on your screen than in person due to variations in display settings and lighting conditions. We recommend referring to our color charts and descriptions when making your selection.

What to Do Before Ordering

Before placing an order for a Ready To Wear wig from Hair Like Maggie, we recommend considering the following steps to ensure you make the right choice:

• Consult with Our Experts: Feel free to reach out to our customer support team or schedule a consultation with our experts. They can provide guidance on choosing the right wig based on your needs and preferences.
• Review Product Details: Carefully read the product descriptions, including hair type, length, color, and cap construction, to make an informed decision.
• Color Samples: If you have specific color requirements, consider ordering color samples or referring to our color charts to better understand the available options.
• Measurements: Accurate measurements of your head size can help ensure that your wig fits comfortably and securely.
• Ask Questions: Don't hesitate to ask any questions you may have about our products or the customization process. We're here to assist you.

While we understand that returns and exchanges are a common practice in many retail scenarios, the unique nature of our Ready To Wear wigs requires us to maintain a strict policy in the interest of our customers' health and safety. We appreciate your understanding and encourage you to contact us with any inquiries or concerns before making a purchase. Your satisfaction remains our top priority, and we are committed to delivering customized hair human hair products that you'll love. Thank you for choosing Hair Like Maggie for your hair needs.

Returns

Unfortunately, we do not accept returns unless the item you purchased is defective. If you receive a defective item, please contact us at hairlikemaggie@gmail.com with your order number, details of the product, the defect, and photos.

Exchanges

We only exchange goods if they are in their original state, unworn, unprocessed, defective, or damaged. Ready-To-Wear wigs cannot be exchanged because they are custom made to order.

Exceptions

Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If you have any questions or concerns regarding our Terms and Conditions, please contact us at hairlikemaggie@gmail.com.